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Bethany S.'s avatar

I imagine I can come up with many instances in my own life to answer these questions, but the most specific examples to answer all three questions involve my children. To answer the third question: My oldest was born, 34w6d - needless-to-say he was tiny. And nearly 24 years ago, a preemie who was breathing on his own and other wise doing well was released from the hospital (even after a short NICU stay) weighing 4lbs 13oz. The family practice doctor we had chosen was nice enough, but long-story short, my early baby came down with pneumonia but was not diagnosed for several weeks because the family practice doctor, always seemed to assume it was something else. Between that and a never-ending parade of ear-infections and my oldest had a new pediatrician before he turned 1 (and brand-spanking new ear tubes by 13 months).

I have other examples, specifically from oldest; but that leads me to answering both questions 1 and 2, more or less at the same time. Between the above experience and another similar experience (same kid, different doctor, different state, different illness), the next pediatrician I found displayed one thing that the other doctors didn't. Humility. Our first appointment with her, taking my second child in for a check up, she looked at both my husband and I (me being pregnant with #4 at that point) and said, "I may have the degree, but I don't have children yet. You know your kids better than I do, so we'll work together."

My kids' current pediatrician has said pretty much the same thing. And it does wonders to help build trust - when they realize that they may not know everything, and it's better to listen and learn than to prescribe based on what they think they know. They acknowledge that they don't know everything about children and there is a lot I may know more than them, given I have 10 children. I acknowledge that I hated biology in high school and they're the medical professional. In the end, we put what we both know together and try to find the answers.

Of course, humility goes a long way in building trust within pretty much any relationship.

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Midge's avatar
3dEdited

As you say, medicine is a collaborative art, and not just between doctor and patient (though that is the primary collaboration), but between all those involved in allocating scarce medical resources, which explains triage, and the continued use of treatments which are considered inferior when cost and access aren't concerns (but they usually are).

Because gynecological care is a scarce resource, reserving the extra work of fertility-sparing PCOS treatment for patients who intend to become pregnant soon is plausibly economizing. Meanwhile, pregnancy is already considered rather unhealthy for teens (at least socially, sometimes bodily, too), so having the Pill – a cheap drug that's so safe (as drugs go) it's prescribed to otherwise perfectly-healthy people merely to suppress fertility – as a first-line treatment for teens' PCOS may make economic sense. And, to be fair to the Pill, it can do more than merely create the appearance of a normal cycle. It can treat troublesome (even debilitating) symptoms and reduce the risk of certain complications.

Which patients, exactly, are economized on can reflect various biases and stereotypes ("teen girls are drama llamas", "even sick teens' medical priority is ensuring temporary sterility", "religious observance that affects medical decisionmaking is freakish superstition"), but even if impartial triage were humanly possible, economizing on some patients to reserve more resources (especially time and attention) for others would still make sense. 

Not that we should dismiss the effects of "bad triage" – we shouldn't:

https://www.painscience.com/blog/why-do-so-many-pain-patients-say-their-symptoms-were-ignored.html

"One major factor in choosing to trivialize a patient is 'bad triage.' Healthcare is hard, resources are always stretched thin, and most doctors are juggling a lot of priorities and dilemmas… and so they are often keen on any seemingly legit reason to de-prioritize a patient, or at least to make them someone else’s problem (referring).... If you’re going to avoid taking some patients seriously, who gets chosen? Why, the 'difficult' and 'weird' ones, of course! The queers and the freaks and the hysterical ladies! The people with weird subjective symptoms you can’t personally relate to!"

Standing to benefit more from the care not recommended to you than the care that has been is frustrating! This frustration is a normal part of my life, and my medical needs, while above average, aren't *that* great. My latest brush with this frustration came seeking asthma care: According to current standards for asthma treatment, I'm a prime candidate for significant escalation, but documentation verifying my candidacy has proved fragile. (My body doesn't change just because a practice closes unexpectedly or my coverage changes, but the documentation of it does.) Just before that, my positive strep lab was mistakenly dismissed, resulting in reactive arthritis from delayed antibiotic treatment. And so it goes...

I suspect that most of the economizing medical gatekeepers subject me to actually makes sense (if not always to my own well-being, then to the needs of the system as a whole, which will, at times, treat my own well-being as expendable). And, when economizing doesn't make sense to individual patient well-being, patients are stuck managing the consequences as best they can, often without recourse.

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